Environmental Sustainability

In Petlas we believe that sustainability and environmental responsibility are at the heart of everything we do. With our production facilities utilizing the highest technology standards and world-leading processing techniques, our manufacturing and recycling approach sets the new standards for health, safety and environmental protection in tire sector.

Our Responsibility towards our Employees

The motivation of our employees is crucial for the quality of their work, which is a vital factor that determines the shared success of our company. The diversity our employees is our wealth and it is a very important source of creativity. We stand against any kind of discrimination based on race, gender, sexual orientation, age, maternity, social class, disability, union membership, ethnicity, religious beliefs or any other factors protected by law. Continuous development, openness to dialogue and feedback within a framework of mutual trust and respect among everyone are the indispensable factors of our relationship with our employees. We are aware that long term sustainable growth can only be ensured through effective utilization of our human resources by meticulous recruitment policy and investing in the continuous development of our employees.

Customer Satisfaction

We believe that customer satisfaction is the main determinant for the company’s today and tomorrow. Our aim is to maintain customer satisfaction by investing in constant improvement and innovation. In this regard, we develop and follow customer oriented policies with a great emphasis on transparency, accessibility, accountability and privacy. In order to achieve continuous improvement, we value our customers’ feedback on our products and service. This is why we use an effective complaint management system to track, analyze and promptly reply the feedbacks and complaints of our customers. As the first step of avoiding any future complaints, we guide and inform our customers clearly about the properties and benefits of our products. We are working to serve clearly informed and detailed choices to our customers when buying new tires and we are standing behind everything we do.

Quality Assurance

FQuality is essential to our business. This is the main reason that drives our commitment to implement the highest possible standards to our products and processes. In this regard our company complies with the requirements of ISO 9001 Quality Policy and possesses the most significant quality certificates.

Compliance With Laws & Ethics

A strong and well-established commitment to ethical business principles and compliance with applicable laws and regulations are integral parts of our philosophy. As well as perceiving this as the foremost part of our responsibility towards our society and environment, we are aware that behaving lawfully and ethically is also a must to our reputation, survival and success. Petlas seeks in all circumstances to act in accordance in the frame of the laws, legislations and regulations in force in the countries where it operates.